Vikki plays a vital role here at Horizon, bringing a wealth of experience and a huge heart for helping people find safe, secure homes.

 

✨ What Vikki does:

• Works closely with a local charity to help individuals access suitable housing

• Maintains strong, open relationships with landlords through clear, regular communication

• Manages and monitors accounts, ensuring rent is paid on time

• Makes sure all properties meet legal standards, including gas safety and electrical checks

• Handles utility notifications for tenant move-ins and move-outs

• Coordinates trusted tradespeople for maintenance and repairs

• Resolves deposit disputes fairly and professionally

• Liaises with local councils about licensing, housing standards, and benefits

• Conducts thorough tenancy processes from start to finish — referencing, right to rent, agreements and check-in reports

• Shows properties and helps match tenants to their perfect home

 

Vikki’s friendly approach, attention to detail and commitment to supporting tenants and landlords alike makes her an invaluable part of the Horizon team